Dina T.

As a results-driven Account Manager and Operations professional, I bring a proven track record of success in client management, operations management and relationship building. With a keen ability to anticipate customer needs, I strive to drive customer satisfaction through tailored solutions that not only meet but exceed expectations. My expertise lies in creating meaningful connections with clients, ensuring that their voices are heard, and their requirements are met with precision. As my proficiency with CRM software, including Bitrix24, Zendesk, Zoho, Odoo, and Siebel, enables me to streamline processes and maintain organized, efficient communication with clients.

Throughout my career, I have demonstrated strong leadership skills in managing teams and key accounts, always with a strategic focus on operational excellence and continuous improvement. My experience encompasses optimizing customer engagement through social media and e-commerce websites, troubleshooting customers issues, and analyzing sales data and marketing performance.

I am passionate about driving business success through converting cold calls into loyal clients, upselling business services and products, and collaborating effectively with sales teams. My commitment to excellence and my proactive approach to problem-solving have consistently delivered results, making me a valuable asset to any organization.