Bahey T.

IData-driven analyst supporting EMEA Service Desk operations for Siemens AG, focused on workforce optimization, SLA performance, and real-time analytics. I build end-to-end BI and analytics solutions using Power BI, SQL, DAX, and Python, combining operational expertise with ETL, data modeling, and dashboarding to deliver measurable business impact. Fluent in German (B2) and English, ITIL® 4 certified, and experienced in high-pressure, international environments where data accuracy and speed matter.