Mark G.

PERSONAL INFORMATION

I'm 23 years old. I recent graduate of Future Academy, studied business information systems. I prefer to

work in the fields of technology and its development. Currently, I working administrator maintenance

department at BASCO – Engineering & Trading.

EDUCATION

October 2021 - May 2025

Bachelor, Business Information Systems, Future Academy

May 2025

Course, Introduction to Modern AI, Cisco Networking Academy

December 2023 - September 2024

Course, English Language - B1, 4level1

August 2023 - September 2023

Course, IC3 - Computing Fundamentals, Future Academy

June 2022 - September 2022

Diploma, Graphic Design, Russian Cultural Center

June 2022 - July 2022

Course, Programming with Python, Future Academy

November 2021 - April 2022

Course, English Language - A1, AUC

EXPERIENCE

Al Golf, Nasr City, Cairo |November 2024 – Current

Administrator Maintenance Department, BASCO – Engineering & Trading

I am working with multiple technology systems to get the job done more accurately and efficiently. I

created an organized filing system. I supervised and supported employees, providing guidance and

feedback. I delivered exceptional customer service to internal and external stakeholders through prompt

responses. I strengthened data security procedures and performed regular system backups to prevent data

loss. I maintained database systems to track and analyze operational data. We enhanced internal

communication by creating a Bitrix ERP System accessible to all employees. We assessed customer needs

and feedback to improve products and services.

Cairo |October 2021 - October 2024

Graphic Designer, Freelance

I'm a creative designer, and I still do; it's also a personal hobby. I created and developed creative designs

for printed materials and signage. I used design principles to select typography, composition, layout, and

color in my design work. I met with clients to view prototypes and gather information for modifications. I

created print and video projects. I completed artwork for product packaging and promotional materials. I

applied color theory and composition techniques. I implemented client feedback and suggestions to

improve designs. I used Adobe Creative Suite and Microsoft Office Suite to develop creative designs. I

used printing techniques to create modern designs. I also created designs for social media.

Cairo |June 2021 - January 2024

Advertising Installations, Freelance

Making agreements with clients on projects in terms of all details, and understanding their requirements

to provide high efficiency for this activity, including digital marketing, designs for the target group, and

the decoration of the unit to prepare it for work, working on the designs that will be applied to it, and

presenting them to the client, then purchasing the materials required for implementation, implementing

the project, and preparing it on time, and handing the project over to the client or the engineering

department to begin operation.

Zeitoun, Cairo |May 2012 - June 2016

Sales Manager, Al Raai Grocery Market

We own a grocery market, and I worked there with my father in all departments. I assisted in inventory

management, maintained a clean and organized store environment, and rotated grocery products,

ensuring that expired or spoiled items were immediately removed and adhered to the "first in, first out"

rule. I communicated with customers and staff politely and professionally, developed a strong rapport

with customers, and created a positive impression of the business. I managed efficient cash register

operations.

SKILLS

• SAP

• Odoo

• Bitrix

• Cisco Packet Tracer

• Data Entry

• Data Base

• SQL

• Oracle

• HTML

• Python

• Visual Studio

• Visual Studio Code

• Microsoft Office

• Adobe Creative Suite