I am a results-driven Operations Leader with 8+ years of experience in customer operations, performance management, reporting, and business analytics.
I help businesses organize, clean, analyze, and transform data into meaningful insights that support decision-making and improve performance.
My expertise includes:
✔ Data Entry & Data Management
✔ Microsoft Excel (Advanced)
✔ Data Cleaning & Validation
✔ Data Analysis & Reporting
✔ Dashboard Creation
✔ KPI Tracking & Performance Reporting
✔ Google Sheets
✔ Power BI (if applicable)
✔ Operations Management
✔ Team Leadership & Workforce Performance Analysis
Throughout my career, I have managed operational teams, monitored KPIs, created performance reports, and delivered actionable insights to improve productivity and customer experience.
I am committed to delivering accurate work, meeting deadlines, and maintaining clear communication throughout every project.
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