Fatma Elzhraa M.

Hello here's Fatma elzhraa a 20 years old who dreams to achieve her goals in life

I used to be a travel advisor at Concentrix, where provide exceptional customer service and problem-solving skills to address the travel needs and concerns of customers. I have two years of experience in this role, working with various systems and platforms, such as zen desk, Microsoft office, saio & Halo, and Ted & pega.

I have a passion for helping others and finding solutions to complex problems, I developed a deep understanding of customer needs and expectations, as well as industry knowledge and trends, through active listening, empathy, and communication skills. I am committed to providing personalized and efficient service that leaves a lasting positive impression on every customer interaction.