The E-Commerce Specialist drives the growth of the E-Commerce business by enhancing customer experience, managing customer order fulfilment, technology and infrastructural plans. He/She is also responsible for generating data-driven commercial insights and managing relationships with partners for the business. The E-Commerce Specialist works in a fast-paced, digitally-centric environment where he/she oversees the end-to-end commercialisation and operationalisation of the E-Commerce business. The E-Commerce Specialist is an energetic, collaborative and results-oriented team leader. He/She is technology-savvy with strong business acumen and is able to effectively manage multiple projects.
Roles and Responsibilities
Write and edit product content that will be published on e-Commerce websites/portals.
Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
Work closely with different teams (product management, graphics, sales) to provide updated content that will be shared across e-Commerce platforms.
Provide support in other areas of Media Marketing, PPC, Email Marketing, SEO, Keyword Research, Google Analytics, Website UX, and Paid Social Media.
Be a subject matter expert to assigned product categories.
Identify SEO best practices regarding inventory, pre-orders, and pricing policies.
Monitor changes in product sales by using web analytics and Excel spreadsheets (pivot tables, vlookups, etc) to stay organized.
Ability to multitask and meet deadlines while maintaining attention to detail.
develop at shopify