Alaa A.

EDUCATION

University of Khartoum, Sudan

Master of Science in Information Technology

20-Oct-2014

Sudan University of Science & Technology, Sudan

Bachelor of Computer & Information Systems | First Class

15-Oct-2009

ITIL foundation, AXELOS Global Best Practise

02 May 2015

Registration number: 2000160041, Certificate number: 03089686-01-WBFD.

Experience

4.9 years in Software Developing

1 Year teaching assistant.

Excellent track record.

EMPLOYMENT

Ex. Planning & Software | PETRONAS Marketing Sudan Ltd.(PMSL)

Sudan | Jan-2011/Oct-2015

I was working in ICT section for PMSL Company (branch from PETRONAS Malaysia) which is

working in marketing for the petroleum products .My Key duties were:

1. Maintain stable software & systems by implementing systems & database periodic

maintenance and backup procedures to ensure business continuity & stability.

2. Modification of system profiles in response to business organization & process changes as

well as control changes by matching of data to business needs to secure the best fit between

business & systems.

3. Find new solutions for arising business needs by developing new database systems &

implementing system upgrades making use of the appropriate technology so that the system

satisfy business needs.

4. Ensure proper documentation and filling of solutions to all critical troubleshooting and

investigation report to incidents.

Key Achievements:

I was promoted twice.

Employee of the month.

Teaching assistant | Sudan University of Science & Technology

Sudan | Dec-2009/Oct-2010

I was working as Part-time teaching assistant.

Key Achievements:

Complete the period with an excellent performance.

KEY SKILLS

Technical Skills

Design computer database for managing human resources.

SQL server for developers.

Business Communication Skills.

Customer service excellence.

Time Management.

Finance for Non-Finance.

Personal Skills

Flexibility, problem solving abilities, good communication , creativity and work within team.

Ability to Learn.