Reviewing and moderating all user-generated content within comments, images, links, videos,
audios, private messages, and user profiles. Liaising with the rest of the team and aligning with them on campaigns and selling or marketing standards when required; to support our business goals and maintain a good relationship with our
audience Responding to and following up with queries from any communication channel to provide prospects with prompt and professional information in a timely manner. Assist in analyzing marketing data (campaign results, conversion rates, traffic, etc.) and make reports to track the performance and regularly provide feedback to the social media Team. Generating, editing, publishing, and sharing daily content through each platform; to increase the through appropriate channels (social media, emails, etc.)
Moderating communities in social networking sites, including Facebook, Twitter, and other social media. platforms, and adapting methodology where appropriate to ensure that the brand tone of voice is
consistent.
Monitoring all information and news related to the industry and the company to anticipate potential issues.
visibility of the company's social content. Plan and execute initiatives to reach the target audience
Assist in analyzing marketing data (campaign results, conversion rates, traffic, etc.)