Operations and Data Management Director (CRM & Call Center & CIL Director) at Al Safwa Urban Development Company. I have extensive experience in customer service, call center management, and data analysis. I have managed remote teams and developed various systems, including CRM programs and call center software. I excel in communication skills, data analysis, and employee training and development. I always strive for continuous improvement and innovation in my field to achieve the best results.
I also build apps and websites, front-end, back-end, and end-to-end using Google Studio, GitHub, Netlify, and Firebase tools.
I already have existing projects on the ground. I currently work in Saudi Arabia in the field of real estate and I am a designer of more than one application that we are currently working on in the company.