Abdalah A.

As a Technical Support Specialist, I delivered Tier 1 IT support to non-technical internal users at Burency, a blockchain and cryptocurrency platform. I successfully resolved a diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones. I also provided comprehensive IT support services, proficiently handling hardware, software, network, and security problems.

With a Bachelor's degree in Electrical and Electronics Engineering from Al-Azhar University, I have a strong foundation in engineering principles and applications. I also have a passion for UI/UX design, and I have developed my skills in Adobe Photoshop, Adobe XD, Illustrator, and Figma. I have leveraged my UI/UX design skills to create visually appealing and engaging digital marketing materials that enhance brand visibility and user engagement. I am motivated by the challenge of creating intuitive and user-friendly experiences that merge functionality and aesthetics seamlessly.