By 22, I am a certified CMA, Supply Chain Specialist, Customer Service CCM, and Accountant with proven expertise in digital finance and ERP systems. Holding a Bachelor's degree in Commerce (English Section, Accounting Major) with distinction, I bring comprehensive skills in digital accounting, financial operations, and customer support.
I specialize in Odoo ERP—mastering accounting setup, inventory control, CRM management, and financial reporting—to help businesses streamline workflows, enhance operational visibility, and boost customer satisfaction.
With experience at global companies like Teleperformance and Concentrix, I've excelled as Team Leader, Supervisor, and CCM, delivering bilingual support, inspiring teams, and driving performance improvements.
My advanced data analysis skills leverage Excel, Google Sheets, and automation tools like n8n. I design integrated solutions connecting WhatsApp and Telegram to automated dashboards, ensuring seamless 24/7 customer engagement.
In addition, I develop and optimize WordPress and Salla websites, managing content and user experience to maximize business growth. My expertise spans supply chain management, advanced Microsoft Office, and digital community engagement.
Driven by adaptability and a passion for innovation, I am committed to delivering efficient, scalable digital solutions that elevate finance, operations, and customer experience to the next level.