Mohamed A.

Mohamed Abd Al-Aziz

Future Academy University, Bachelor of Management Information Systems

Skills

- Computer and office software

- Data entry

- Communication

- Inventory and shipping management

- Customer service

- Problem-solving

Work Experience

I'Supply Company, Fulfillment Specialist

June 2023 - Present

- Execute orders, check product quality, and deal with customers

- Use the inventory and shipping management system to ensure speed and accuracy of delivery

- Collaborate with the work team to improve operational efficiency and increase customer satisfaction

- Enter data related to orders, products, and customers in electronic databases

Ibn Sina Company, Telesales

2015 - 2023

- Make outbound calls to promote the company's products and increase sales

- Identify customer needs and provide them with appropriate solutions

- Record and follow up on potential and existing customers and handle objections

Hi Connect Company, Customer Service

2014 - 2015

- Respond to customer inquiries and complaints via phone, email, and social media

- Provide information and technical support to customers in a friendly and professional manner

- Update the customer database and daily reports