Muhammad E.

Technical Support Specialist

Mansoura

Egypt

Bachelor of science (statistics and computer science)

Mansoura University

Professional Experience

01/25 – Present

Mansoura, Egypt

Technical Support

at BDAS SMART COMPANY

Provide technical assistance and troubleshoot issues related to smart building

systems and software.

07/25 – Present

Mansoura, Egypt

Backend Junior

worked at university project called 'Rently'

Project: Car Rental Backend API (Flask)

Designed and implemented the core database schema using SQL Alchemy.

Customer Support

01/24 – 01/25

Mansoura, Egypt

at Al Naseem Expedition Tours

provided customer assistance and troubleshoot issues related to travelling and

Hajj and Umrah programs.