•Consults with existing and potential clients to assess and understand equipment needs and systems requirements.
•Drafts or assists with the drafting of presentations and other documentation and materials that explain products and services to customers.
•Provides expertise and support to sales teams to communicate products, services, and client needs.
•Ensures that customer needs are met, which may include product modifications.
•Proposes improved materials or products to customers and explains benefits of changes.
•Provides support to customers and resolves problems with installed equipment.
•Prepares product orders and schedules deliveries.
•Assists with research and development of new products.
•Performs other duties as assigned.