أرغب في اعداد الجوانب ادناه من دومين نقل الخدمات ضمن معيار ITIL
1- Service Transition Plan Phase
Transition Planning and Support
Define transition strategy.
Prepare for Service Transition.
Plan and coordinate Service Transition.
Provide transition process support.
2- Change Management Plan
Change planning and control
Change and Release scheduling
Change decision-making and authorization
Management reporting
Understanding impact
3- Knowledge Management
Knowledge management strategy
Knowledge transfer
Managing data, information and knowledge
Using the service knowledge management system
يتم تنفيذ الخطة بناء على تطوير نظام تخطيط موارد من اصدار قديم إلى اصدار جديد.