Healthcare Clinic Booking Platform – Manual QA Simulation (DEPI)

Role: QA Tester (Agile Team of 4) | Tools & Methodologies: Jira, Excel, STLC, Functional Testing, Test Case Design (EP/BVA), Defect Lifecycle

• STLC & Agile Sprint Execution: Executed an end-to-end Software Testing Life Cycle (STLC) sprint simulation based on a functional Software Requirements Specification (SRS). Participated in requirement analysis, task distribution, peer review workflows, and sprint sign-off.

• Test Case Design & Coverage: Designed and documented 26 detailed functional test cases in Excel and Jira covering the Checkout & Payment Execution engine (REQ-FUN-06), including payment method selection (Cash vs. Credit Card), 16-digit card validation, CVV, expiry logic, receipt generation, and slot state mutations.

• Defect Reporting & Traceability: Identified, logged, and tracked critical functional bugs in Jira with full traceability from failed test cases, attaching reproduction steps, actual vs. expected results, severity, and visual evidence (e.g., detecting slot mutation failure from Available to Booked).

• Jira Administration & Workflow Customization: Configured and enhanced Jira defect issue templates by introducing custom fields (Severity, Priority, Environment, Preconditions) to improve bug clarity and triage efficiency for development handover.

• Peer Reviews & Quality Gate Validation: Conducted bi-directional peer reviews of test case design within the team to ensure adherence to SRS business rules and eliminate discrepancies between generic best practices and strict system specifications.