Developed an interactive Customer Churn Analysis Dashboard using Power BI to analyze customer behavior and identify key factors driving churn.
The dashboard visualizes important metrics such as churn rate, contract type, customer demographics, and service usage patterns to highlight high-risk customer segments.
Through this analysis, the project provides actionable insights that help businesses understand churn drivers and support data-driven retention strategies.
Tools Used:
Power BI | Data Modeling | DAX | Data Visualization