Telcom analysis

telcom Analysis

the key factors affecting customer retention and service satisfaction.

The full process included data cleaning and preparation in Excel, data querying and structuring using SQL, and interactive visualization in Power BI to generate actionable business insights.

? Tools & Technologies Used:

Microsoft Excel: Data cleaning, missing value handling, and initial exploration.

SQL (Structured Query Language): Data extraction, transformation, and creating relational tables and schemas.

Power BI: Data modeling, DAX calculations, and dashboard visualization.