Feedback Analysis Dashboard

Designed and developed an interactive dashboard to analyze customer feedback and evaluations. The dashboard provides insights into customer demographics, purposes of visits, evaluation scores, and sources of booking. It highlights key performance indicators such as average ratings, customer satisfaction (Promoters, Passives, Detractors), and evaluation by different service aspects (room, staff, facility, restaurant). This project helps identify areas of improvement and enhances decision-making for better customer experience.