The Impact of Line Managers' Human Resources Competencies on Human Resources Management Implementation Effectiveness in the National Operating Banks in the Gaza Strip

تفاصيل العمل

The study aimed to examine the relationship between line manager's HR competencies (Knowledge, communication, development, conflict resolution, Compliance, and Characteristics) and HRM implementation effectiveness in the national operating banks in the Gaza strip, and identify the impact of line manager's HR competencies on HRM implementation effectiveness in the operating banks in the Gaza strip. In order to achieve the study objectives, the study used the descriptive analytical method, and simple random sampling from the employees of five national banks operating in the Gaza strip (Bank of Palestine, the Palestinian Investment Bank, al-Quds Bank, the Palestinian Islamic Bank, and the Arab Islamic Bank), from the managers, the head of departments and other employees who perform their work using computers, with a sample of 272 employees. The questionnaire has been developed having three sections namely, demographic factors, line manager’s HR competencies items and HRM implementation effectiveness items. Data were collected and analyzed using Statistical Package for the Social Sciences (SPSS) to test the relationship and the impact between line manager’s HR competencies and HRM implementation effectiveness.