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Data Collection and Analysis for Laboratory Clients Using Excel

This project focuses on gathering and analyzing customer data for a medical laboratory to improve service quality and decision-making. The project involves:

•Data Collection: Organizing client information, including demographics, medical history, and test results, into a structured database.

•Data Cleaning and Validation: Ensuring the accuracy and consistency of the collected data.

•Data Analysis: Utilizing Excel tools such as pivot tables, charts, and advanced formulas to:

•Identify trends in customer behavior and test requests.

•Analyze test result patterns.

•Generate insights to support decision-making and improve customer satisfaction.

•Reporting: Creating detailed reports and dashboards to visualize findings and key metrics.

This project is designed to help laboratories better understand their clients’ needs, optimize services, and enhance operational efficiency.