Hospital emergency Room

Hospital Emergency Room Dashboard: Key Insights & Recommendations

I'm excited to share insights from my recent Hospital Emergency Room Dashboard analysis for February 2024. This project focused on improving operational efficiency, reducing patient wait times, and enhancing overall satisfaction.

Key Insights:

431 Patients visited the ER this month.

Average wait time: 36.7 minutes.

Patient satisfaction score: 4.72/5.

Peak hours: 10:00–14:00.

Busiest day: Wednesday.

Top age group: 70–79 years.

Recommendations for Improvement:

1- Optimize staffing during peak hours and on Wednesdays.

2- Streamline triage and implement digital queue systems.

3- Enhance communication to improve patient satisfaction.

4- Focus on elderly care with dedicated resources.

5- Train staff on efficient referral processes.

6- Address gender-specific healthcare needs.

7- Promote cultural sensitivity and multilingual support.

8- Increase awareness about underutilized departments.