ITIL Implementation

I spearheaded the ITIL project deployment for the Ministry of Labour in the Kingdom of Saudi Arabia, successfully launching the initiative in collaboration with Microsoft. This project marked a significant IT transformation, showcasing a strategic alignment of technology and business objectives, which led to enhanced operational efficiencies and service delivery within the ministry. The successful implementation of this project stands as a testament to the power of collaborative innovation and the positive impact of IT modernization in government sectors.