AI Customer Support Chatbot

This project is an AI-powered customer support chatbot that answers

questions about a specific company using only that company's own

verified information. It combines semantic search with an open-source

large language model (Qwen) to deliver accurate, natural-sounding

replies, and it runs entirely inside Google Colab with no paid API,

API keys, or external services.

The chatbot is designed around one core principle: reliability. If the

answer is not in the company's data, the bot says it does not know

instead of inventing a response.