AI-Form-System

A scalable, production-oriented Serverless AI-Powered Support & Feedback Portal built entirely on Amazon Web Services (AWS).

The application allows users to submit support requests and feedback through a web interface. Each incoming message is processed by AWS Lambda and analyzed using Amazon Comprehend for sentiment detection and priority classification.

The system then stores the structured message in Amazon DynamoDB and routes notifications through Amazon SNS depending on the message priority.

An administrative dashboard is also provided and protected using HTTP Basic Authentication at the CloudFront edge.