Customer Churn & Retention Power BI Dashboard

Designed an interactive Power BI dashboard for Customer Churn & Retention Analysis. Analyzed 3K customers, including 483 churned customers and $28.59K in lost revenue. Created dynamic visualizations to identify churn patterns across customer tenure, service call frequency, monthly charges, data plan subscriptions, and contract renewal status. The dashboard provides actionable insights into customer behavior and supports data-driven retention decisions.