Quality Assurance Engineer

Monitor and evaluate operational processes to ensure compliance with quality standards andcompany procedures.

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Conduct quality inspections, assessments, and process reviews to identify areas for improvement.

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Investigate quality issues and assist in performing root cause analysis.

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Support internal audits and ensure timely closure of audit findings.

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Collaborate with cross-functional teams to improve process efficiency and service quality.

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Monitor key performance indicators (KPIs) and recommend improvement actions.

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Prepare periodic quality reports and presentations for management review.