DashBoard looker stuido

Design and build interactive dashboards to track key operational metrics, including ticket volume, survey results, and support performance

Develop and maintain a dedicated dashboard for the training team, consolidating data on new hires and rider reactivation

Collect, clean, and structure raw data from multiple sources to ensure accuracy and consistency in reporting

Collaborate with support and training teams to understand their data needs and translate them into effective visualizations

Monitor dashboard performance and update logic/metrics as business needs evolve

Identify trends and patterns in tickets, surveys, and rider activity, and summarize insights for stakeholders

Ensure data integrity and troubleshoot discrepancies between source systems and dashboards

Provide ad-hoc reports and analysis as requested by operations or training leadership