Built a bilingual (Arabic/English) chatbot for a university city using NLP and deep learning. Designed a Keras Sequential neural network (128→64→35 nodes) trained on 143 patterns across 35 intent classes. Implemented full NLP pipeline: tokenization, lemmatization, bag-of-words encoding. Deployed as a REST API using Flask with a web chat interface. Tech: Python, Keras, NLTK, Flask, JSON, NumPy