Developed and trained a Machine Learning–based customer support model using Python and Natural Language Processing (NLP) to automatically analyze and classify customer inquiries and generate relevant responses.
The project included data collection and preprocessing, text cleaning, feature extraction, NLP techniques, model training, evaluation, and performance optimization. The solution was designed to automate repetitive customer support tasks, improve response accuracy, reduce response time, and enhance the overall customer experience.
Key Technologies:** Python, Machine Learning, NLP, Text Classification, Data Preprocessing, Feature Extraction, Model Evaluation.