• Built an n8n workflow that monitors Gmail for incoming RFQ emails, uses an LLM to extract structured data (company, contact,
products, delivery terms), and validates the output before it reaches CRM.
• Integrated Mistral OCR so the extraction pipeline also works on scanned PDF/image attachments, and added duplicate-detection logic
to prevent repeat CRM records from the same thread.
• Connected the workflow to Zoho CRM via API to automatically create Accounts, Contacts, and Deals, with a confidence-scoring step
and manual-review queue for low-confidence extractions.