Verity is a Retrieval-Augmented Generation platform that answers questions strictly from an internal knowledge base , Kubernetes documentation, company policies, and IT support Q&A .instead of relying on the LLM's own knowledge. Every answer is grounded in retrieved passages, with guardrails that refuse rather than guess when a question is out of scope or the retrieved context is weak. The conversational interface is one part of the system, not the whole of it.