CALL99

CALL 99 — Vehicle Services Platform

Worked on the complete UI/UX design and frontend implementation of CALL 99, a vehicle services platform designed to connect customers with service providers.

My role included designing the full digital experience and developing multiple key systems:

* Complete UI/UX Design for the platform and its different user flows.

* Admin Dashboard for managing users, service providers, orders, payments, complaints, notifications, coupons, and platform settings.

* Ground Team Dashboard for managing field operations, monitoring orders, tracking service progress, and coordinating with service providers.

* Customer Service Dashboard for handling customer requests, complaints, support tickets, and order-related issues.

* Designed responsive interfaces with a focus on usability, scalability, and clear operational workflows.

* Implemented the interfaces with a structured, reusable component architecture and consistent design system.

The project covered the complete operational ecosystem from customer requests and service bookings to field operations, customer support, and administration.