Ride-Hailing Operations & Revenue Analytics Dashboard | Power BI

- Transformed 100K ride records into a Power BI dashboard tracking $1.62M in revenue, operational performance, and customer satisfaction,

- helping stakeholders monitor KPIs and make data-driven decisions.

Strategic Impact:

• Efficiency: Monitored an 85.07% ride success rate across operations.

• Revenue Analysis: Identified peak revenue periods exceeding $400K to support seasonal planning.

• Operations Monitoring: Tracked 900 drivers and 38.74K ride hours to support workforce allocation.

• Customer Insights: Analyzed satisfaction trends to improve customer experience and retention.