Ghazala cleaning services _ Website redesign

Ghazala Cleaning Services is a website redesign case study focused on improving the booking experience for a cleaning and facility management company.

The project transformed an information-heavy website into a conversion-focused platform by simplifying the user journey, improving service discoverability, strengthening trust, and reducing friction throughout the booking process.

The redesign introduced a clearer information architecture, streamlined booking flow, bundle builder experience, and a responsive design system that encourages users to complete bookings online instead of relying on phone support.

Role : Freelance UX/UI Designer

Tools : Figma · FigJam

Scope : UX Research · Information Architecture · Wireframing · UI Design · Design System · Responsive Design · Prototyping