dental queue management system

Dental Queue Management System

The Problem

Dental patients wait for hours without knowing when their turn is, receptionists handle everything manually, and there's no transparency in the queue.

The Idea

A smart digital system that manages the clinic's queue — the doctor sees all today's patients and their conditions, calls them in order, and the system automatically sends an SMS or Email to the patient when their turn is approaching.

Key Features

Splash screen welcomes the doctor when the website opens

Patients for Today — a table showing all today's patients with procedure type, pain level, and notification status

Smart queue system — automatically sorted from most urgent to least urgent

Timer for each patient that starts from the moment they are called

Automatic SMS or Email notification sent to the patient 15 minutes before their turn

Patient chooses at registration whether to receive notifications via SMS or Email

Why This Is Different

Most existing solutions are just appointment booking — this is a full queue management system inside the clinic

Solves a real problem every dental patient has experienced

The queue is AI-sorted based on pain level and procedure type, not just arrival order

Reduces wait time confusion and improves the overall patient experience

Scalable beyond dental clinics to any medical specialty