Customer Follow-Up Tracker (Odoo Custom Application)

• Developed an Odoo CRM application to ensure all leads and customers receive timely

follow-ups, addressing missed opportunities in real business workflows.

• Automated reminders, activity scheduling, and status tracking using Python and Odoo

ORM; built dashboards for managers to monitor performance in real time.

• Improved sales accountability and process reliability for users with role-based access con-

trol and secure data handling.