AgentX

AgentX turns WhatsApp into an operations desk. The AI doesn't only chat — it books real appointments, takes delivery orders, and captures leads, with server-side validation and human handoff when a person should take over. Meanwhile, the business team runs CRM, email, finance, and staff from one bilingual (Arabic/English) admin panel.

Built for clinics, salons, delivery businesses, and service SMBs that want one control panel instead of five disconnected tools.

┌──────────────────┐ ┌─────────────────────┐ ┌──────────────────┐

│ React Landing │ │ Laravel 12 Core │ │ Node WhatsApp │

│ (Vite + TS) │────▶│ + MoonShine Admin │◀───▶│ Bridge │

│ agent-x.support │ │ │ │ (whatsapp-web) │

└──────────────────┘ │ Services · DTOs │ └──────────────────┘

│ Contracts · Jobs │ │

│ Observers · Guards │ ▼

└──────────┬───────────┘ Per-tenant QR

│ WhatsApp sessions

┌──────────▼───────────┐

│ MySQL (multi-tenant │

│ via indexed uuid) │

└──────────────────────┘

============================================================================

Customer WhatsApp message

│

▼

Node bridge (per-tenant session)

│

▼

Authenticated webhook → Laravel

│

▼

Persist conversation + link CRM contact/lead

│

▼

AI enabled & not paused for handoff?

│

▼

Groq AI (history + business grounding)

│

├──→ Tool: create appointment ──→ slot validation ──→ persist

├──→ Tool: create delivery order ──→ field validation ──→ Kanban

├──→ Tool: create lead ──→ CRM pipeline

├──→ Tool: handoff ──→ pause AI + notify owner

└──→ Direct answer

│

▼

Rate-limited outbound reply → WhatsApp