تعزيز مهارات موظفي خدمة المراجعين لتقديم الخدمات للأفراد ذوي الإعاقة: برنامج تدريبي مقترح،

This study proposes a training program aimed at enhancing the skills of customer service staff to effectively serve individuals with disabilities. It provides practical strategies and guidelines to improve accessibility, communication, and service quality for people with diverse abilities.