صياغة إيميل رسمي احترافي باللغة الإنجليزية

Subject: Action Plan for agent abdelhameed omar

Dear Michael,

Please be informed that an action plan has been implemented for agent abdelhameed omar due to the errors , the plan is as follows :

Daily shadowing for 2 hours for one week.

Daily review of policies and procedures through the K-base before starting the shift.

Close monitoring and feedback sessions at the end of each shift.

The objective of this plan is to enhance performance quality and ensure full compliance with bank standards.

Best regards,

Mina Edward