Intelligent Invoice Processing & Customer Service Bot

This project showcases a fully integrated, AI-powered automation ecosystem designed to handle invoice processing and deliver real-time, intelligent customer support through a Telegram chatbot ?.

Once a user submits a message or uploads an invoice image via Telegram, the system automatically triggers a multi-stage workflow ️: The invoice file is securely downloaded

Processed using advanced OCR (Optical Character Recognition) to extract structured financial data with high precision

The extracted details are stored in a centralized database (e.g., appended to a Google Sheet)

The original invoice is archived in Google Drive for tracking, compliance, and auditing purposes

? At the heart of the ecosystem lies an AI-driven Invoice Agent, fine-tuned to: Interpret and classify billing details

️ Detect discrepancies

Understand financial interactions in context

Combined with an OpenAI conversational model and enhanced using Window Buffer Memory, the chatbot delivers natural, context-aware dialogues: Users can request invoice summaries

Initiate checkout flows

Confirm payments

? Receive personalized responses — without needing to repeat previous information

This seamless fusion of automation, OCR intelligence, data management, and conversational AI transforms a traditionally manual process into a frictionless, fully automated, customer-centric experience .