Sales and marketing call center

This dashboard provides a complete overview of call center performance, tracking total calls, successful calls, failed calls, and abandoned calls. It highlights agent performance, customer call outcomes, and gender distribution of calls.

The dashboard also includes detailed insights for individual agents, such as average customer rating, call duration, call trends, reasons for abandoned calls, and product discussions during calls. Additionally, it visualizes customer distribution across different U.S. states, helping identify key markets.

Designed with clarity and interactivity, this dashboard enables businesses to monitor performance, identify bottlenecks, improve customer service strategies, and boost overall efficiency.