An advanced customer analytics platform implementing RFM (Recency, Frequency, Monetary) analysis for customer segmentation and lifetime value optimization. This project showcases sophisticated customer behavior modeling and predictive analytics capabilities.
Key Features:
Comprehensive analysis of 1,000+ customer profiles with demographic segmentation
Advanced RFM analysis with automated customer scoring (1-5 scale)
Customer value segmentation (Champions, Loyal Customers, At Risk, New Customers)
Acquisition channel performance analysis and ROI calculation
Customer lifetime value prediction modeling
Behavioral pattern analysis and purchasing trend identification
Automated customer retention risk scoring
The system incorporates machine learning principles for customer segmentation, predictive modeling for churn analysis, and advanced statistical methods for customer value optimization. All analysis provides actionable insights for marketing strategy and customer retention programs.