Built a sentiment analysis model to classify product reviews into positive, neutral, or negative categories. This helps businesses better understand customer feedback and improve their products and services.
Technologies Used:
Python (Pandas, NumPy, Scikit-learn)
NLP Libraries: NLTK / spaCy / TextBlob
Data preprocessing (cleaning, tokenization, stopword removal)
Feature extraction using TF-IDF and Word Embeddings
Classification algorithms: Logistic Regression, SVM, or BERT
Evaluation metrics: Accuracy, Precision, Recall, F1-score
Achievements:
Achieved high accuracy in sentiment prediction
Enabled automatic classification of thousands of reviews
Helped identify common pain points and product strengths