REMOTE LOAN PLATFORM MANAGER

-Oversee the daily operations of the loan platform, ensuring smooth and efficient functionality.

-Monitor platform performance and address any technical issues promptly.

-Review daily emails and categorize them appropriately.

-Prioritize and respond to urgent communications.

-Ensure all emails are addressed in a timely and professional manner.

-Maintain regular communication with clients to address their inquiries and concerns.

-Provide clients with updates on their loan applications and account status.

-Ensure high levels of customer satisfaction by providing exceptional service.

-Liaise with financial institutions to facilitate loan approvals and disbursements.

-Maintain strong relationships with funding partners.

-Ensure compliance with all regulatory requirements and internal policies.

-Maintain accurate records of all communications and transactions.

-Prepare regular reports on platform performance and client feedback.

-Identify and report any discrepancies or issues to management.