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I’m excited to share my second data analytics project using Tableau This interactive dashboard provides valuable insights into traveler ratings, helping airlines improve their services and enhance customer satisfaction.

Key Insights from the Dashboard:

Cabin Crew Trends Over Time: An analysis showing changes in the number of cabin crew members over the years, with a noticeable dip in 2020, likely due to the impact of the pandemic.

Cabin Crew by Country: An interactive map highlighting differences in the number of crew members across various countries, revealing service level disparities.

Top Aircraft by Cabin Crew: A comparison of aircraft types, with the Boeing 777-200 leading in crew size, suggesting a correlation with better service quality.

Entertainment & Service Ratings: Data revealed that entertainment received the lowest rating (1.4/5), indicating a significant opportunity to improve in-flight entertainment offerings.

Food & Ground Services Analysis: Average ratings (2.4–3.0/5) suggest a need to improve the quality of food and ground services to ensure a better overall travel experience.

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