A Juniper Networks Resident Engineer provides support on-site on all technical facets for an organization of network products of Juniper. As they work in conjunction with the organization’s staff, they gain in-depth knowledge of the environment’s precise needs and processes, particular configurations, and problems of its network, and capabilities and drawbacks of its personnel. Therefore, the Juniper Resident Engineers can help by preventing network issues before they crop up, and will also be geared up to sort out problems swiftly when they arise.
Engineers need to become experts on the products deployed within the client’s network. They need to work full-time on-site at the premises of the client. Engineers must be ready to work flexible hours and should be available round-the-clock to fix chronic issues whenever they arise.
They should be able to work either independently or with a team. Since engineers interact with clients, they need to have excellent communication skills, besides solid presentation skills. They also must be capable of multi-tasking and soaking up the pressure.