Pay Mail App

The "Pal Mail App" mail management system is an online application for both employees and users. Organizations receive mail requests, specifically complaints, from various groups: government institutions and ministries, organizations and associations, companies, and individuals.

•The system allows adding a complaint with full details: the person’s name, submission date, a detailed description of the complaint, and the ability to attach images and documents.

•The system allows classifying the complaint to the appropriate department and tracking its current status.

•The system allows employees can track the complaint’s status, add notes, and update its status.

•The system allows saving and archiving the complaint with a unique number for easy searching and retrieval.