Customer Churn Analysis

The dashboard provides a comprehensive analysis of customer churn, designed to help businesses understand and mitigate customer attrition. Key features of the dashboard include:

Churn Rate: Overall rate.

Customer Metrics: Total customers and churned customers.

Contract Type and Payment Methods.

Account Length: Churn trends over time.

Demographics: Age-based churn analysis.

Geographic Insights: Churn rate by state.

Data Plans: Impact of unlimited data plans.

Churn Reasons: Competitor, Attitude, Dissatisfaction, Price, Other.