Telco Customer churn analysis

The Telecom Customer Churn Analysis project is aimed at understanding customer behaviour, identifying key factors leading to churn, and presenting actionable insights through dynamic Power BI dashboards. Churn is a critical metric in the telecom industry, as it reflects the rate at which customers leave a service provider over time. The project uses a dataset containing customer demographics, service details, payment methods, and contract information to predict and reduce churn.